Staples Advantage - Wasteful Packaging and Horrendous Delivery
We ordered 20 8.5 x 11 pressboard report covers.We received them in three large boxes - 8 each in the two largest boxes, and 4 in a medium box.
When I spoke to Scott in customer service, his reply was 'THAT'S your question?' Well yes, Scott...I would like to know why it took three boxes to ship 20 pieces of pressboard that weigh less than three pounds altogether.
Also, Eastern Connection, your delivery 'service' ignored the multiple signs posted stating that all non freight deliveries must be made at the front of the building.My question was barely acknowledged, and I will absolutely let everyone know how horrible your customer service and business practice is.
Review about: Delivery Service.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.